Help-line: +12028457221 Email: support@ensolanka.com
Address: 30 N Gould St Ste R, Sheridan, WY, 82801, USA. Language: English
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Privacy Policy

Privacy Policy

Last updated: November 2, 2025

At Ensolanka LLC (“Ensolanka,” “we,” “us,” “our”), we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains what we collect, how we use it, how we share it, and the choices you have.

1) Scope

This Policy applies to data we process via ensolanka.com and related services, including user accounts, Freelance Partner program, wallet & payments, referrals and points, SaaS apps (e.g., One-Touch Feedback), trainings/bootcamps, certificates and the verification portal.

2) Information We Collect

  • Account & Profile: name, email, phone, password (hashed), country/region, profile details you provide.
  • Identity/Business (where required): documents or data provided for KYC/AML checks (e.g., ID, business registration), if applicable.
  • Transactions & Wallet: wallet balance, top-ups, transfers, redemptions, vouchers, invoices, order history.
  • Payments: payment tokens/IDs from our processor (e.g., Stripe). We do not store full card numbers.
  • Referrals & Points: referral link usage, points accrual/conversion history.
  • SaaS Usage: configuration, usage metrics, logs necessary to operate the service.
  • Training & Certificates: enrollments, attendance, assessments, issued certificate IDs; certificate verification lookups.
  • Communications: messages you send us (support, forms, WhatsApp/phone records as applicable).
  • Device & Usage: IP address, browser/OS, pages viewed, timestamps, and cookies/SDK data used for security, analytics, and improving services.
  • Public/Provided Content: media or text you upload to our sites or SaaS (subject to our Terms).

3) How We Use Your Information

  • Provide Services: create/manage accounts; process orders, wallets, transfers, vouchers; operate SaaS; issue and verify certificates.
  • Payments: process transactions via third-party processors; detect/prevent fraud and unauthorized activity.
  • Referrals & Points: attribute referrals; calculate points/commissions; enable conversions to wallet value.
  • Support & Communications: respond to inquiries; send service emails, alerts, and updates.
  • Improve & Secure: monitor usage; fix bugs; enhance features; maintain security and integrity.
  • Legal/Compliance: perform KYC/AML checks where required; enforce Terms; comply with law and requests from authorities.
  • Marketing (optional): with your consent or as permitted by law, send offers, newsletters, and product updates. You can opt out anytime.

4) Legal Bases (where applicable)

We process personal data on bases including: performance of a contract (providing our services), legitimate interests (security, improvement, analytics), legal obligations (KYC/AML, tax), and consent (marketing, certain cookies where required).

5) Cookies & Analytics

We use cookies and similar technologies for functionality (e.g., session management), security (fraud prevention), and analytics. You can manage cookies in your browser. Where required by law, we display a consent banner for non-essential cookies.

6) How We Share Information

  • Service Providers: payment processors (e.g., Stripe), hosting, email/SMS, analytics, KYC/verification vendors, support tools—only to operate our services and under appropriate safeguards.
  • Legal & Safety: to comply with law, enforce our Terms, or protect rights, safety, and property of users or the public.
  • Business Transfers: as part of a merger, acquisition, financing, or sale of assets, subject to this Policy or a successor policy with notice.

We do not sell personal information.

7) International Transfers

We are incorporated in Wyoming, USA, and also operate in Sri Lanka. Your data may be processed in these or other countries where our providers operate. We implement safeguards appropriate to the transfer (e.g., contractual clauses) where required.

8) Data Retention

We retain personal data for as long as necessary to provide services, comply with legal obligations (including financial/transaction records), resolve disputes, and enforce agreements. Retention periods vary by data type and legal requirements.

9) Security

We use technical and organizational measures to protect your data (encryption in transit, access controls, least-privilege practices). No method of transmission or storage is 100% secure; we continually improve our safeguards.

10) Your Choices & Rights

  • Access/Update: review and update your profile in the dashboard.
  • Email Preferences: unsubscribe via email links or dashboard settings.
  • Cookies: manage via browser settings and (where provided) our cookie banner.
  • Data Requests: depending on your location, you may request access, correction, deletion, or portability, or object/restrict processing. Contact us to exercise these rights; we will respond as required by applicable law.

11) Children’s Privacy

Our services are not directed to children under the age of 13 (or the applicable age of digital consent in your region). If we learn we collected personal data from a child without appropriate consent, we will take steps to delete it.

12) Certificate Verification Portal

When you enter a certificate number, we process that number and return a verification result. We may log the lookup (time, IP, result) for security, abuse prevention, and auditing.

13) Third-Party Links

Our site may link to third-party websites and services. Their privacy practices are governed by their own policies. We are not responsible for their content or policies.

14) Changes to This Policy

We may update this Policy from time to time. Material changes will be posted on the site or in your dashboard. Your continued use after changes take effect indicates acceptance.

15) Contact Us

If you have questions or wish to exercise your privacy rights, contact info@ensolanka.com. Our registered office is in Sheridan, Wyoming, USA; we also operate an Asia Regional Office in Sri Lanka.

16) Illustrative/Third-Party Mentions

The names, photos, and company names of renowned individuals or organizations referenced on this website are for informational and illustrative purposes only. Ensolanka LLC is not affiliated with, endorsed by, or sponsored by those parties unless expressly stated.