Terms & Conditions

Terms & Conditions

Last updated: November 2, 2025

Welcome to Ensolanka LLC (“Ensolanka,” “we,” “us,” “our”). By using ensolanka.com and related services, you agree to these Terms & Conditions (“Terms”). If you do not agree, do not use our services.

1) Definitions

Account: Your user profile used to access our services.
Wallet: Your stored-value balance within Ensolanka used to pay for eligible services.
Points: Reward units earned under the referral/loyalty program, convertible to wallet value per the in-app rate.
Freelance Partner: A registered user participating in our freelance and referral programs.
SaaS: Software-as-a-Service products (e.g., One-Touch Feedback).
Certificates: Digital or printable documents issued upon completing approved trainings/bootcamps.

2) Eligibility & Accounts

You must be 18+ (or the age of majority in your jurisdiction) to create an account. You are responsible for safeguarding your credentials and all activity under your account. Provide accurate information and keep it updated. We may suspend or terminate accounts for suspected fraud, misuse, or policy violations.

3) Permitted Use

Use our website and services lawfully and respectfully. Do not attempt to disrupt, reverse engineer, or abuse our systems; do not infringe third-party rights; do not upload harmful code or illegal content.

4) Intellectual Property

All site and product content—including software, text, graphics, logos, and designs—is owned by Ensolanka or its licensors and protected by IP laws. You receive a limited, non-exclusive, non-transferable license to access and use our services for their intended purposes. No other rights are granted.

5) Wallet, Payments & Billing

Funding & Payments: You may fund your Wallet or pay by supported cards (processed via third-party processors such as Stripe). Currency, taxes, and fees are shown at checkout where applicable.
Wallet Use: Wallet balance may be used for eligible purchases on the platform. We may set limits, require KYC verification, or place temporary holds to comply with law and anti-fraud checks.
Transfers: Where enabled, you may transfer Wallet funds to other users. Transfers are final once executed.
Refunds: Unless otherwise required by law, digital products, SaaS subscriptions, training enrollments, vouchers, and wallet top-ups are generally non-refundable once delivered/activated. If a mistaken duplicate charge or processing error occurs, contact support promptly for review.
Chargebacks: You agree to contact us before filing a chargeback. Unauthorized use may lead to suspension.

6) Referrals, Points & Vouchers

Referrals: Share your referral link per program rules. We may disqualify self-referrals, fraudulent traffic, or abuse.
Points: Points have no cash value outside the platform. They may be converted to Wallet at the current in-app conversion rate, which may change with prior notice in the dashboard or policy page.
Vouchers: Where available, vouchers created from your Wallet/benefits are subject to stated expiry, scope, and limits. Vouchers are non-transferable unless the interface explicitly permits gifting.

7) Freelance Partners

Program: Freelancers may earn commissions, rewards, and/or fixed payouts based on valid sales, tasks, or projects per the program rules shown in the dashboard or partner docs.
Compliance: You are responsible for taxes, licenses, disclosures, and legal compliance in your jurisdiction. We may adjust rates, eligibility, and payout schedules with notice.
Fraud Prevention: We may review referrals and withhold, reverse, or claw back benefits for suspected fraud, chargebacks, or policy breaches.

8) SaaS Subscriptions (e.g., One-Touch Feedback)

Trials: Some plans include a time-limited free trial. After the trial, billing is automatic unless you cancel before renewal.
Renewals: Subscriptions auto-renew until cancelled in your dashboard. Prorations and partial refunds are not offered unless required by law.
Service Levels: We strive for high availability but do not guarantee uninterrupted service. Maintenance windows and updates may occur.
Self-Hosted/Lifetime Licenses: If offered, lifetime applies to the product line’s supported life; hosting/domain/SSL inclusions follow the offer description for the first year, with normal renewal fees afterward.

9) Trainings, Bootcamps & Certificates

Enrollment: Enroll via your account and pay with Wallet or card where offered. Seats, schedules, and prerequisites may apply.
Assessment: Certificates are issued based on completion criteria (e.g., attendance, assignments, exams). Requirements are detailed on each program page.
Verification: Verify certificates at our verification portal using the certificate number. We may revoke or annotate certificates issued in error or found to be obtained through misconduct.
Non-Transferability: Certificates are personal to the named holder and cannot be transferred or sold.

10) User Content & Data

You retain ownership of content you upload but grant Ensolanka a worldwide, non-exclusive license to host, store, display, and use it solely to operate and improve the services. Do not upload content you do not own or have permission to use. Personal data is handled per our Privacy Policy.

11) Compliance, KYC/AML & Sanctions

We may request identity or business verification to comply with KYC/AML, sanctions, and anti-fraud laws. Failure to provide requested information may lead to limits or suspension.

12) Third-Party Services

Payment processors, domain/hosting, or other integrations are third-party services governed by their own terms. Ensolanka is not responsible for third-party failures, delays, or security incidents, but will act reasonably to assist where possible.

13) Suspension & Termination

We may suspend or terminate access for any breach of these Terms, suspected fraud/abuse, or legal/regulatory requirements. You may close your account at any time; certain data may be retained as required by law.

14) Disclaimers

Services are provided “as is” and “as available.” We disclaim warranties of merchantability, fitness for a particular purpose, and non-infringement to the maximum extent permitted by law. Business outcomes, income, or certification results are not guaranteed.

15) Limitation of Liability

To the maximum extent permitted by law, Ensolanka will not be liable for indirect, incidental, special, consequential, punitive, or exemplary damages; or for loss of profits, revenue, data, goodwill, or business interruption. Our aggregate liability arising out of or relating to the services shall not exceed the amount you paid to us for the service giving rise to the claim in the 3 months preceding the claim.

16) Indemnity

You agree to indemnify and hold harmless Ensolanka and its officers, employees, and agents from any claims, damages, and expenses (including reasonable attorneys’ fees) arising from your breach of these Terms or violation of law or third-party rights.

17) Changes to Terms

We may update these Terms from time to time. Continued use after changes take effect constitutes acceptance. Material changes will be signposted on the site or in your dashboard.

18) Governing Law & Jurisdiction

These Terms are governed by the laws of the State of Wyoming, United States of America. You irrevocably submit to the exclusive jurisdiction of the state and federal courts located in Sheridan, Wyoming.

19) Notices & Contact

Official communications may be sent to the email associated with your account or posted in your dashboard. For questions about these Terms, contact info@ensolanka.com. Our registered office is in Sheridan, Wyoming, USA; we also operate an Asia Regional Office in Sri Lanka.

20) Illustrative/Third-Party Mentions

Names, photos, and company names of renowned individuals or organizations referenced on this website are for informational/illustrative purposes only. Ensolanka LLC is not affiliated with, endorsed by, or sponsored by those parties unless expressly stated.